Privacy Policy

1. Privacy

The personal data obtained via this website are included in the files of Dhondt Hobby Products bvba, Opstalstraat 32-34, B-8792 Desselgem

We undertake to use this information exclusively for the management of the after-sales service and to send you information. You can request and correct your data and you can refuse us to use your data to send you information. It is sufficient to request this in writing via Dhondt Hobby Products bvba, Opstalstraat 32-34, B-8792 Desselgem or via sales@dhondthobby.com (law of 8 December 1992).

You can request online to delete your data at any time ("the right to be forgotten"). Please note that you can not log in with the deleted account afterwards. Your data will still be kept with all orders you have placed. We need it to comply with your right to guarantee.

2. From whom does Dhondt Hobby Products collect personal data?

Dhondt Hobby Products obtains and processes personal details of companies and / or persons who purchase products or services, website visitors, trade fair visitors, or third parties who contact Dhondt Hobby Products.
This is eg (not exhaustive) when you

  • request an account
  • place an order
  • indicates that you want to receive our newsletters
  • log in to our site or social media
  • enter your data or leave it on our website, at trade fairs, social media


3. What information is collected by Dhondt Hobby Products?

Dhondt Hobby Products collects the following personal data:

    
Contact data : company name, name, address, language, telephone number, fax number, mobile phone number, e-mail address, delivery details (address, contact, telephone, mobile phone, e-mail address)
    
Commercial data: VAT number, register number, orders
    
Financial data: bank account number, invoice numbers, invoice amounts, payments
    
Interaction data: open and click behavior of the newsletters, preferences / interests, opinions, use of social media

4. Based on which basis and for what purposes Dhondt Hobbby Products processes and keeps personal data

Dhondt Hobby Products processes and keeps personal data on the basis of the execution of an agreement, namely accepting, processing, delivering and following up orders - keeping a customer base for future orders -

Dhondt Hobby Products processes and holds personal data on the grounds of legitimate interest or your consent, namely the customers, prospects and visitors of website and social media can make better offers if Dhondt Hobby products has access to data concerning the use of the website and social media , and knowing the preferences - improving the user-friendliness of the websites to provide optimal ease of use - carrying out internal analyzes and product development to improve our products and services - informing about interesting developments, promotions, offers through different communication channels.

5. Retention periods

Dhodnt Hobby Products does not store the personal data longer than is necessary to provide you with a good service. If we no longer need your data, it will be destroyed.


6. The use of cookies

What are cookies?

Cookies are small information files that are automatically stored on your PC's hard drive when you visit a website. These files contain a unique identification number.

Why does www.dhondthobby.com cookies?

These cookies facilitate visiting the website and speed up your future visits. They are also used to personalize the website according to your preferences (in terms of navigation, language, image resolution, ...), to adapt our offer and to submit your product recommendations. Cookies ensure that when you visit our website you do not always receive the same information or you have to enter your details again.

The cookies are also used for remembering personal data such as your electronic data entered during your registration or while logging in to our online services. For example, we send you personalized ads that are specifically intended for you. Cookies also allow to analyze the use of the website to identify and remove any malfunctions. Accepting the cookies in your browser is not required to access our website. Ordering on our website is not possible when your cookies are not activated.

Can I refuse the use of cookies?

The configuration of most browsers allows you to accept or block cookies and to inform you every time cookies are used. You can choose to reject these cookies, although this may jeopardize the navigation and functionality of the services on the site. Please consult the help function of your browser for more information.


7. Google Analytics

Our website collaborates with Google Analytics, a web analytics service from Google, Inc. Google Analytics places a cookie to evaluate the use of our site and enables us to make reports of the activities on our website. This helps us to understand how visitors use our website. More information about the data processing of Google Analytics can be found via this link: www.google.com/analytics/terms/nl.html.

8. The use of sharing tools

Our website uses a number of social media tools in the form of 'share' buttons that make it easy for users to share information with their friends on a number of social networks. This makes it possible for you, by visiting a page where such a social media plugin is incorporated, to encounter cookies from these websites. These websites are not managed by www.dhondthobby.com. If you use these links, you also accept the privacy policies of these sites. These sites can also place a cookie when you are logged into their services. This way they can also collect data and show your ads on other sites, which they think are relevant, based on your interests. You can manage your advertising preferences via www.youronlinechoices.com/be-nl.